Blue Ocean Contact Centers is an award winning Canadian Contact Center / Call Center, provider of innovative call center outsourcing services.
We are creators of practical solutions to real problems that enhance the relationships our clients have with their customers. Blue Ocean Contact Centers provides the opportunity to strengthen and enhance these customer relationships and build lifetime loyalty leading to increased profitability.
Specializing in 20 to 70 seat call center outsourcing applications, we are an experienced provider of multi-channel, multi-lingual customer contact management solutions.
We serve global clients in the tourism, telecom, retail, financial and technology sectors that have chosen our company to execute their customer contact management vision. We are headquartered in Halifax NS, Canada, with three contact centers / call centers located in Halifax NS, Vancouver BC and Saint John NB.Blue Ocean Contact Centers is a member of CCL Group, a strategic marketing and communications firm headquartered in Atlantic Canada. Our team of 500 professionals is ready to flawlessly execute your contact strategy and deliver results.
Services : Core to Blue Ocean's success is a deep understanding of quality customer service. Our applications and programs span various industry verticals but share a common theme: enhancing our clients’ relationships with their customers by providing unparalleled quality service. We interact with your customers by telephone, e-mail or over the web. On their terms. Whenever they want us. 24 hours a day, 7 days a week. Blue Ocean specializes in providing services where the quality of our Agents can make a difference.
Our multi-channel services include:
- Premium customer experience solutions
Registrations and reservations
Customer service and support
