BPO - Business Process Outsourcing
Prestige International provides complete Business Process Outsourcing (BPO) solutions for our multinational clients. BPO is the long-term contracting of a company's business processes to an outside service provider, like Prestige International to help increase shareholder value. Through BPO, we combine our global network, experienced people, processes, and technologies to help our clients gain maximum efficiency and achieve competitive advantage. Prestige International has designed solutions for a range of industries in Japan including the Automotive, Insurance and Credit Card industries.
Inbound Customer Service : In today’s aggressive marketplace, customer acquisition is constantly under scrutiny as costs spiral and customer loyalty is reduced. It’s not surprising that companies are investing more in their customer service programs in an attempt to demonstrate quality of service and greater value for their money.At Prestige International, we are experts at converting your business needs into workable solutions for your customers. Our highly trained team of service representatives are available to handle even the most complex requests from your customers, assume ownership and manage to resolution. Contacts are handled via multiple channels and our Account Management structure ensures our customers are informed of activity at all times.
Every customer contact is an opportunity to build an ongoing relationship. At Prestige International we believe it is vitally important that every customer contact is handled with the highest level of professionalism. Tone, language, enthusiasm and knowledge are the key elements that ensure the customer experience is memorable for the right reasons. The contact center is often the first point of contact for a prospective customer; therefore it is imperative that your brand is represented in the appropriate manner. By ensuring our service representatives are trained according to your requirements and our own high standards we assure our clients an outsourced solution which not only supports your brand, but enhances it at each opportunity.
Every customer contact is an opportunity to build an ongoing relationship. At Prestige International we believe it is vitally important that every customer contact is handled with the highest level of professionalism. Tone, language, enthusiasm and knowledge are the key elements that ensure the customer experience is memorable for the right reasons. The contact center is often the first point of contact for a prospective customer; therefore it is imperative that your brand is represented in the appropriate manner. By ensuring our service representatives are trained according to your requirements and our own high standards we assure our clients an outsourced solution which not only supports your brand, but enhances it at each opportunity.
Contact
For all inquiries please email:
sales@prestigein.com
or via telephone:
UK/European inquiriesLondon Hub Phone: +44 (0) 20 8080 0210
sales@prestigein.com
or via telephone:
UK/European inquiriesLondon Hub Phone: +44 (0) 20 8080 0210
Asia Pacific inquiriesSydney Hub Phone: +61 2 8218 5000
North America inquiries Los Angeles Hub For Sales - Phone: +1 949 437 9687 For HR - Phone: +1 949 437 9600
Japan inquiries Phone: +1 949 437 9687 act Us
