DELL Call Centre




Differentiating Dell through superior service and support remains one of the company's primary strategic priorities and we appreciate the role our talented Edmonton team has played in this effort.
Little more than a year ago, CEO Michael Dell traveled to Ottawa to announce plans to double the size of the call center, which then employed about 1,200 people, but it will remain empty until the company decides what to do with it.
Dell Canada, headquartered in Toronto, also has offices in Montreal.Dell, which has been pushing its computers into more retail stores after building its business originally as a direct-marketing company, also said Wednesday it will close its 140 shopping mall kiosks in the United States.Dell now sells computers and other devices in more than 10,000 stores around the world, including Wal-Mart Stores Inc. and Best Buy Co. It opened the kiosks in 2002 to boost sales of notebook computers.